Hospitality Training

Hospitality Training

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Mandatory Training

• 
  Hotel Orientation
• 
  Sexual Harrassment
• 
  Grooming & Hygiene
• 
  Human Trafficking
• 
  Hotel Policies – Base on Employment Handbook
• 
  Brand Values

Technical Training

• 
  Basic and Advance Excel
• 
  Cyber Security
• 
  First Aid and Fire Fighting
• 
  Industrial Safety
• 
  Food Handlers Medical
• 
  HACCP/ Food Safety

Soft Skill Training

• 
  Performance Management
• 
  Effective Leadership
• 
  Presentation Skills
• 
  Escalate the Guest Relationship
• 
  Communication and Business Emails
• 
  Responsibility through authority
• 
  Time Management
• 
  Communicaiton Strategies
• 
  Personal Branding
• 
  Interpersonal Skills
• 
  Problem Solving

• 
  Analytical Thinking and Dealing Issues
• 
  Personality Development
• 
  Positive Changes
• 
  Emotional Intelligence
• 
  Service with Hearth
• 
  Stress Management
• 
  Enhancing Visionary Leadership
• 
  HR for non-HR Professional
• 
  Telephone Etiquette
• 
  Sustainability

Sales and Marketing

• 
  Body Language Basics
• 
  Handling a Difficult Customer
• 
  Ignite Sales Strategies for Effective Result
• 
  Customer Support
• 
  Negotiation Skills
• 
  Representing Brand

• 
  Performance Management
• 
  Effective Leadership
• 
  Presentation Skills
• 
  Escalate the Guest Relationship
• 
  Communication and Business Emails
• 
  Responsibility through authority
• 
  Time Management
• 
  Communicaiton Strategies
• 
  Personal Branding
• 
  Interpersonal Skills
• 
  Problem Solving
• 
  Analytical Thinking and Dealing Issues
• 
  Personality Development
• 
  Positive Changes
• 
  Emotional Intelligence
• 
  Service with Hearth
• 
  Stress Management
• 
  Enhancing Visionary Leadership
• 
  HR for non-HR Professional
• 
  Telephone Etiquette
• 
  Sustainability